Privacy Policy

Our Commitment to Your Privacy

At Motionark, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or use our services. We are committed to protecting your data and being transparent about our practices.

We understand that trust is essential when you share your personal information with us. This policy outlines our practices in clear terms so you can make informed decisions about how your data is handled.

Information We Collect

Information You Provide Directly

When you interact with our website or services, you may choose to provide us with personal information, including:

Name and contact information when filling out inquiry forms
Email address for course information and communications
Phone number if you choose to provide it for contact purposes
Information about your animation interests and experience level
Any other information you voluntarily provide in messages or inquiries

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information:

Browser type and version
Operating system and device information
IP address and general location data
Pages visited and time spent on our site
Referring website or source of your visit
Cookie data as described in our Cookie Policy

Analytics and Cookies

We use cookies and similar technologies to collect data about your browsing behavior. This helps us:

Understand how visitors use our website
Improve site functionality and user experience
Remember your preferences for future visits
Measure the effectiveness of our content and marketing

For detailed information about our cookie practices, please refer to our Cookie Policy.

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries about our animation courses and programs
To provide information about course schedules, content, and enrollment
To communicate with you about your interest in our services
To improve our website functionality and user experience
To analyze website traffic and understand visitor behavior patterns
To ensure the security and proper functioning of our website
To comply with legal obligations and protect our rights
To send periodic updates about our courses if you have opted in to receive communications

We will never sell your personal information to third parties. We only share your data with service providers who assist us in operating our website and delivering our services, and only to the extent necessary for those purposes.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you provide information through our contact forms or opt in to receive communications
Legitimate Interests: To improve our services, analyze website usage, and protect against fraud
Contractual Necessity: To provide information you have requested about our courses
Legal Compliance: To meet our legal and regulatory obligations

Information Sharing and Third Parties

We may share your information with trusted third-party service providers who help us operate our website and services, including:

Website hosting and infrastructure providers
Analytics services to understand website usage
Email communication platforms for sending course information
Security services to protect against threats

These service providers are contractually obligated to protect your information and may only use it for the specific purposes we authorize. We do not allow them to use your personal data for their own purposes.

We may also disclose your information if required by law, legal process, or to protect the rights, property, or safety of Motionark, our users, or others.

Data Security and Protection

Security Measures

We implement appropriate technical and organizational measures to protect your personal information:

Secure data transmission using encryption protocols
Regular security assessments and updates
Access controls limiting who can view personal data
Secure data storage with reputable hosting providers
Employee training on data protection practices

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:

Contact form submissions are retained for up to two years to respond to inquiries
Analytics data is typically retained for 12-24 months
Email communications are retained as long as you remain subscribed
Legal and accounting records may be retained longer to meet regulatory requirements

When data is no longer needed, we securely delete or anonymize it.

Your Privacy Rights

You have important rights regarding your personal information. Depending on your location, these may include:

Right to Access

You can request a copy of the personal data we hold about you.

Right to Rectification

You can ask us to correct inaccurate or incomplete personal information.

Right to Erasure

You can request that we delete your personal data in certain circumstances.

Right to Data Portability

You can request a copy of your data in a structured, commonly used format.

Right to Object

You can object to certain types of processing, including direct marketing.

Right to Withdraw Consent

Where processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us using the information at the top of this page. We will respond to your request within the timeframes required by applicable law.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data
Unsubscribe from email communications at any time using the link in our emails

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided at the top of this page. We will process your request promptly and in accordance with applicable data protection laws.

International Data Transfers

Our website is hosted in Japan, but some of our service providers may be located in other countries. When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

These safeguards may include standard contractual clauses approved by relevant authorities, adequacy decisions, or other legally recognized transfer mechanisms.

Children's Privacy

Our website is intended for adults seeking professional animation training. We do not knowingly collect personal information from children under the age of 16 without parental consent.

If you believe we have inadvertently collected information from a child without proper consent, please contact us immediately so we can take appropriate action to remove the data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by:

Posting the updated policy on this page with a new effective date
Sending an email notification if you have provided us with your email address
Displaying a prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Questions and Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Motionark Animation Courses

1-147 Shinjuku, Meito Ward, Nagoya City, Aichi Prefecture

Email: info@dahliastarlight.com

Phone: +81 3-5951-4728

We will respond to your inquiry as promptly as possible, typically within 30 days of receipt.

Contact Information